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Support

Find answers to common questions or reach out directly. WizardRPG is a solo indie project — expect a human reply.

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Email Support

Have a bug, a question, or want to report an issue? Send us an email and we'll reply as soon as possible.

cupkategame.support@gmail.com
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Privacy Policy

We only collect what we need to run the game. Email for cloud save, gameplay data for leaderboard — nothing else.

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Play the Game

If you're experiencing an issue in-game, the fastest fix is often a page refresh. Cloud saves auto-sync on sign-in.

Open WizardRPG →

Frequently Asked Questions

How do I save my progress? ▼
Your game auto-saves to your browser's local storage after every meaningful action. To sync across devices, open the Cloud Save panel in the game and sign in with your email — you'll receive a 6-digit code. No password required. Once signed in, your save syncs automatically.
I lost my progress — what happened? ▼
If you cleared your browser's cache or storage, local saves are removed. This is why we strongly recommend using Cloud Save — it protects your progress on our servers. If you had a cloud save, sign back in with your email to restore it. If you didn't have cloud save, unfortunately local progress is lost with cleared storage.
How do I sign in / create an account? ▼
Open the Cloud Save panel inside the game from the main menu. Enter your email address and click "Send Code." Check your inbox for a 6-digit code and enter it in the game. That's it — your account is created and your save is synced. No passwords, no confirmation emails to click.
The game isn't loading. What should I try? ▼
Try a hard refresh (Ctrl+Shift+R on desktop, or pull down to refresh on mobile Safari). WizardRPG runs on Phaser 3 and loads fully in your browser — no plugins required. If the issue persists, try a different browser. Chrome and Firefox are best supported. Safari on iOS works well too.
How does the leaderboard score work? ▼
Score = (Level × 200) + (Bosses Defeated × 500) + (Skills Unlocked × 100) + (Gold Earned ÷ 100). Scores are validated server-side against your cloud save — submitted values are capped at what your actual save shows to prevent inflation.
When is the Weekend Merchant available? ▼
Wyrmek the Weekend Merchant appears every Friday through Sunday (UTC). The stock rotates each week — the same five items are available all weekend, then change. You can see the countdown timer on the merchant screen in-game when he's not available.
Can I delete my account and data? ▼
Yes. Open the Cloud Save panel in the game, go to Account Settings, and select "Delete Account." This permanently removes all your data from our servers — cloud save, login history, leaderboard entry, and chat records. This action cannot be undone.
I found a bug — how do I report it? ▼
The game has a built-in crash reporter that fires automatically on uncaught errors. For other bugs, email us at cupkategame.support@gmail.com with a description of what happened, what you were doing, and your browser/device. Screenshots are always helpful.
Is WizardRPG really free? Are there microtransactions? ▼
Completely free. There are no microtransactions, no premium currency, no energy systems, and no pay-to-win mechanics. Everything in the game is earned through playing. The weekend merchant uses in-game gold, not real money. WizardRPG is a passion project, not a monetization vehicle.

Still have a question? We're happy to help.

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